This service has provided 41 services of 11 categories for urban and rural residents free of charge in the past years, including the establishment of residents' health records, health education, vaccination, health management of children aged 0 to 6, maternal health management, health management of the elderly, health management of patients with hypertension and diabetes, management of patients with serious mental diseases, reporting and handling of infectious diseases and public health emergencies, and health supervision and management. This is an important aspect of promoting the gradual equalization of basic public health services, a key task of deepening the reform of the medical and health system, and a major livelihood project that benefits thousands of households. The coverage of China's 1.3 billion population is closely related to the health and well-being of the people.

然而基層醫(yī)療機(jī)構(gòu)往往在落實(shí)此服務(wù)中在健康檔案數(shù)據(jù)錄入等數(shù)據(jù)互通上普遍面臨四大痛點(diǎn)：

However, grassroots medical institutions often face four major pain points in implementing this service in terms of data exchange such as health record data entry:

建立健康檔案方面

In terms of establishing health records

基層醫(yī)療機(jī)構(gòu)將本身醫(yī)療系統(tǒng)上的病人信息錄入到公衛(wèi)平臺(tái)健康檔案模塊如果原系統(tǒng)沒(méi)有數(shù)據(jù)導(dǎo)出功能那么此方面存在數(shù)據(jù)采集的問(wèn)題；

Grassroots medical institutions input patient information from their own medical system into the health record module of the public health platform. If the original system does not have data export function, there is a problem with data collection in this regard;

系統(tǒng)間數(shù)據(jù)不通

Data communication between systems

基層醫(yī)療機(jī)構(gòu)的本身系統(tǒng)與公衛(wèi)平臺(tái)是兩個(gè)相對(duì)獨(dú)立的系統(tǒng)公衛(wèi)平臺(tái)采用B/S架構(gòu)如果本身系統(tǒng)只局限于內(nèi)網(wǎng)使用做到數(shù)據(jù)互通更是難上加難。

The system of grassroots medical institutions and the public health platform are two relatively independent systems. The public health platform adopts a B/S architecture, and it is even more difficult to achieve data exchange if the system is limited to internal network use.

開(kāi)通接口方面

In terms of opening interfaces

開(kāi)通接口需在軟件廠商協(xié)調(diào)一致的情況下進(jìn)行落實(shí)執(zhí)行然而廠家一般不配合再加上基層醫(yī)療機(jī)構(gòu)的醫(yī)務(wù)人員一般IT背景不強(qiáng)并且接口開(kāi)發(fā)的成本費(fèi)用高開(kāi)發(fā)時(shí)間長(zhǎng)。

The implementation of interface opening needs to be coordinated and executed by the software manufacturer. However, the manufacturer generally does not cooperate, coupled with the fact that medical personnel in grassroots medical institutions generally have a weak IT background and the high cost and long development time of interface development.

人工獲取數(shù)據(jù)人工錄入

Manual data acquisition and manual entry

采用人工采集原系統(tǒng)的數(shù)據(jù)錄入到公衛(wèi)平臺(tái)是一個(gè)重復(fù)性高的電腦操作采集錄入過(guò)程機(jī)械枯燥浪費(fèi)人力成本不說(shuō)容易出現(xiàn)錯(cuò)填漏填的情況工作效率低。

The use of manual collection of data from the original system and input to the public health platform is a highly repetitive computer operation. The collection and input process is mechanically tedious, wasteful, and labor-intensive. Not to mention, it is prone to errors and omissions, and the work efficiency is low.

趨于上述痛點(diǎn)目前比較受追捧的軟件機(jī)器人在解決公共衛(wèi)生系統(tǒng)與醫(yī)院內(nèi)部系統(tǒng)數(shù)據(jù)互通的問(wèn)題上提供了解決方案：

The software robots that are currently highly sought after in addressing the issue of data exchange between public health systems and hospital internal systems have provided solutions that tend to address the aforementioned pain points:

它可以做到自動(dòng)化批量完成在原系統(tǒng)上的數(shù)據(jù)采集工作再將采集到的數(shù)據(jù)輸出成一張標(biāo)準(zhǔn)的Excel表格形式或者其他數(shù)據(jù)庫(kù)格式文件。然后再批量錄入到公衛(wèi)平臺(tái)之中。整個(gè)過(guò)程無(wú)需接口開(kāi)發(fā)所以不存在與軟件廠商對(duì)接免除了接口開(kāi)發(fā)費(fèi)用和開(kāi)發(fā)所耗時(shí)間成本。整個(gè)采集和錄入過(guò)程一旦軟件機(jī)器人運(yùn)行起來(lái)無(wú)需人工干預(yù)做到快速采集準(zhǔn)確填寫(xiě)零出錯(cuò)率的效果。

It can achieve automated batch data collection on the original system, and then output the collected data into a standard Excel spreadsheet or other database format file. Then batch input it into the public health platform. The entire process does not require interface development, so there is no need to interface with software vendors, which eliminates interface development costs and development time costs. Once the entire collection and input process is run by the software robot, there is no need for manual intervention to achieve rapid and accurate collection and zero error rate filling.

市面上的軟件機(jī)器人已經(jīng)運(yùn)用得十分廣泛在各個(gè)領(lǐng)域都有很出色的案例。但在數(shù)據(jù)對(duì)接方面小幫軟件機(jī)器人就是一款很具代表性的軟件工具。

The software robots on the market have been widely used and have excellent cases in various fields. But in terms of data docking, Xiaobang Software Robot is a very representative software tool.